faqs, shipping, policies

nature of handmade
Each piece is handmade by Demetria Chappo, thrown or handbuilt with unique patterns and designs making each individual. Due to the beauty and nature of the handmade process, pieces vary slightly. The highest attention to detail, quality and care is given to each piece. Sizes listed are close approximate and for reference.

timing
Pieces ship from Kingston, New York.
In stock pieces ship within 5 days. Made to order ship in 6-8 weeks.

custom
If you are interested in custom pieces, I welcome the opportunity to create a unique piece for your home or a carving to incorporate your special occasion. Please do reach out to deme@demetriachappo.com

returns & damages
I am unable to offer returns or exchanges. If a piece was damaged during shipment, please contact within 5 days of arrival. Please keep original packaging materials and reference images for potential postal shipping claims inspection until otherwise notified.